Sales Policy
Effective Date: January 8, 2025
At Parmexunie, we are dedicated to providing high-quality kitchen equipment to our valued customers. This Sales Policy outlines the terms and conditions that govern your purchase of products from our website (https://parmexunie.com) and other sales channels. Please read this policy carefully before making a purchase.
1. General
Introduction: This Sales Policy applies to all transactions made through Parmexunie. By placing an order with us, you agree to the terms and conditions set forth in this policy.
Amendments: We reserve the right to amend this policy at any time. Any amendments will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any changes.
2. Orders
Order Process: Orders can be placed through our website or by contacting our sales team at info@parmexunie.com. All orders are subject to acceptance by us. We will confirm such acceptance by sending you an email that confirms the product has been dispatched.
Order Confirmation: You will receive an email confirmation once your order has been placed successfully. This email will include the details of your purchase, including the items ordered, the total cost, and the estimated delivery date.
Order Cancellation: You may cancel your order within 24 hours of placing it by contacting our customer service team at info@parmexunie.com. After 24 hours, cancellation requests will be processed at our discretion.
3. Pricing and Payment
Pricing: All prices are listed in USD and are subject to change without notice. The price you pay will be the price listed at the time you placed your order.
Price Adjustments: If we reduce the price of an item within 14 days of your purchase, you may contact us to request a refund of the difference.
Payment Methods: We accept various payment methods, including credit cards, debit cards, and PayPal. Payment must be received in full before we dispatch any products.
Taxes and Duties: Customers are responsible for any applicable taxes or duties imposed by their country or state. Taxes and duties are not included in the purchase price.
4. Shipping and Delivery
Shipping: We offer various shipping options to meet your needs. Shipping costs will be calculated at checkout and added to your total order cost. We provide tracking information for all shipments.
Delivery Times: Delivery times may vary depending on your location and the shipping method chosen. We aim to dispatch all orders within 2 business days of receiving payment.
Shipping Restrictions: Some products may have shipping restrictions due to size, weight, or destination. We will notify you if your order cannot be shipped to your specified address.
Shipping Delays: We are not responsible for delays caused by factors beyond our control, such as customs processing, natural disasters, or carrier issues.
5. Warranty and Returns
Warranty: Our products come with a manufacturer’s warranty. Please refer to the product documentation for specific warranty terms and conditions. If you experience any issues with your product, please contact us for assistance.
Returns: We accept returns for most items within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging, and accompanied by a receipt or proof of purchase. For more information, please refer to our Return Policy section.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
6. Product Information
Accuracy: We strive to provide accurate product descriptions and images on our website. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.
Colors: We have made every effort to display the colors of our products as accurately as possible. However, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor’s display of any color will be accurate.
Availability: We cannot guarantee the availability of any product at the time you place your order. If a product you ordered is out of stock, we will notify you and offer a refund or alternative product options.
7. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Our maximum liability to you shall not exceed the purchase price of the products you ordered from us. This limitation of liability does not affect your statutory rights.
8. Force Majeure
We shall not be liable for any failure to perform our obligations under this policy if such failure results from circumstances beyond our reasonable control, including but not limited to, acts of God, war, terrorism, natural disasters, labor disputes, or governmental actions.
9. Governing Law
This Sales Policy and any transactions made under it shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law principles. Any disputes arising out of or in connection with this policy shall be resolved in the state or federal courts located in Maine.
10. Contact Information
If you have any questions about our Sales Policy or any of our products, please contact us at:
Parmexunie 17 Elliott Ave Lewiston, Maine(ME), 04240 Phone number: (207) 583-2698 Email: info@parmexunie.com Website: https://parmexunie.com